Shipping
Shipping Information
We have FREE STANDARD SHIPPING on all orders over $200 within Australia
Processing Times
Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays. Tracking information is sent via email on the day that orders are shipped out.
Free Standard Shipping is valid for orders that have spent over $200 or more. Free shipping for these orders is automatically applied during the checkout process and are shipped via AusPost Standard Shipping. Please see below details for estimated timeframe of arrival.
Domestic:
| Express Parcels | 1-3 business days |
| Standard Parcels | 3-6 business days |
International:
| Country | Express parcels | Standard parcels |
|---|---|---|
| Colombia | 8-12 business days | 15-25 business days |
| China | 10-18 business days | 15-25 business days |
| Canada | 4-8 business days | 6-10 business days |
| France | 6-10 business days | 8-12 business days |
| Germany | 6-10 business days | 8-12 business days |
| Hong Kong | 4-8 business days | 6-10 business days |
| Italy | 6-10 business days | 8-12 business days |
| Japan | 4-8 business days | 6-10 business days |
| New Zealand | 4-8 business days | 8-12 business days |
| Spain | 8-12 business days | 10-18 business days |
| Sweden | 8-18 business days | 15-25 business days |
| Switzerland | 8-12 business days | 10-18 business days |
| United Kingdom | 4-8 business days | 6-12 business days |
| USA | 4-8 business days | 6-10 business days |
* Please note that this is not a guaranteed time frame and delays may occur. Signatures are required upon delivery for all international shipments. PO Boxes will not be accepted.
Standard Shipping
We offer standard shipping for $10 on all domestic orders within Australia. All orders are provided with online tracking information notifications.
We offer standard shipping for $15 all international orders outside Australia. All orders are provided with online tracking information notifications.
Express Shipping
We also offer Express shipping for $15 for all domestic orders within Australia. All orders are provided with online tracking information notifications.
We also offer Express shipping for $30 for all international orders outside Australia. All orders are provided with online tracking information notifications.
**Please note that the shipping time frames are estimates only and do not include customs processing delays, which are unfortunately out of our control. Please also note that business days do not include weekends or national public holidays.
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International Taxes and Custom Charges
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. MODAnisi is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team at info@modanisi.com prior to placing your order.
Additional Information
If you experience any difficulties while entering your shipping address during checkout or while you are creating an account, please email info@modanisi.com with your full shipping address and contact phone number before you place your order so that an account can be set up for you.
Requests for change of address must be made directly with MODAnisi via our orders@modanisi.com prior to your order being shipped.
MODAnisi is not responsible for lost or stolen packages or packages delayed in transit.
The shipping cost for orders is non refundable.
*** Please note that the international shipping costs that MODAnisi provide do not reflect the cost of return shipping from countries outside of Australia. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Australia as this fee is in not covered by MODAnisi. For further information, please contact our customer care team at info@modanisi.com.
***COVID-19 NOTICE AND INFORMATION***
Please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. Unfortunately, these delays are out of our control but we are keeping in contact with our shipping partners to make sure that everything keeps moving. We completely understand that you would love to receive your MODAnisi items right away. We kindly ask that we all patient and understanding during this time.
Hope this helps,
MODAnisi